Outsource your
IT Service Management
Our delivery office based in Slovakia.
We work remotely!

Our Services Contact us

About Us

DALFAST is a Limited Liability Company located in Slovakia. We provide one-stop professional IT services which includes: IT consultation, IT service management, IT outsourcing services, IT Staffing & Recruitment Services to ensure high productivity and availability under professional care. The framework we use will help you reduce costly expenses associated with IT investments. Outsourcing is one of the ways to engage our Professional Team. We focus on working process" that enable us to know "customer pain point" and help our customers to find appropriate solutions to enhance "working productivity". We deliver ITIL based 24/7 Support while you focus on growing your business.
  • Outsourcing service at DALFAST consists of IT service management, hiring dedicated and Extended teams of IT specialists.
  • Our IT Specialist work remotely from our office located in Slovakia
  • We are part of the European Union
  • We work on dedicated solutions and use modern online communication platforms
  • We are available 24/7
  • Our Outsourcing service can help you to make your business more flexible and agile
  • Our service will help you meet your Service level improvements target, reduce your IT business costs. For example:

Cost Advantages

The most obvious and visible benefit relates to the cost savings that outsourcing brings about. You can get your job done at a lower cost and at better quality as well. Due to the difference in wages, the same kind of work that is done over there can be done in Slovakia at a fraction of the cost. There is a cost savings of around 50% by outsourcing your work to Slovakia. Plus, the quality of the services provided is high thereby ensuring that low-cost does not mean low-quality.

Increased Efficiency

When you outsource your business needs to an outsourcing partner like DALFAST, we bring years of experience in business practices and expertise in delivering complex outsourcing projects. Thus, We do a better job with our knowledge and understanding of the business. This leads to an increase in productivity and efficiency in the process thereby contributing to the bottom-line of your company.

Focus on core business

Outsourcing your business processes would free your energies and enable you to focus on building your brand, invest in research and development and move on to providing higher value added services.

Save on Infrastructure and Technology

Outsourcing eliminates the need for investment in infrastructure as the outsourcing partner takes the responsibility of the business processes and hence develops infrastructure for the same.

Access to Skilled Dedicated and Extended Resources

You no longer need to invest in recruiting and training expensive resources for your business. We take care of the resourcing needs with their pool of highly skilled resources. The resources employed by DALFAST are well educated in the respective business areas and are experienced in handling the business needs of companies that want to outsource. Further, DALFAST employs world class business practices perfected over the years by catering to customers around the globe. Get access to the expertise and capabilities of DALFAST

Delivering ITIL based 24/7 Support

Apart from the cost advantage, the other much touted benefit has to do with the time zone differential between your country and the location you are outsourcing to. Get your job done while you are closed for the day and wake up to your service being delivered the next morning. This unique advantage gives you the benefit of round-the-clock business operations.

Faster and Quality Services

Make your service offerings better with high quality deliverables and decrease the lead time it takes for your product to reach the marketplace. Thus you would be faster in getting your ideas converted into products and better at delivering the value-added proposition.

Outsourcing services in Slovakia

In a world where international communication and connectivity is now changing the way business is been done, companies can rely on the expertise of professionals from all over the world.
DALFAST Team is here to help you with management, consulting, and outsourcing services. We’ll help you seize tomorrow’s most profitable business opportunities before anyone else does.
We’ll help you create a unique customer experience that delights your customers at every stage in their journey and keeps them loyal for a lifetime and we’ll help you build the internal culture you’ll need to make this all happen, so you can attract, retain and engage the best talent.
We can be the contact service point for you in Slovakia and all your list of things that you need to do in Slovakia.
Our smart, curious teams will work with you every step of the way while you Focus on growing your business.

Make that BOLD step to "Outsourcing your IT services" Feel free to Contact us to outsource your services.

Advantages of Outsourcing in Slovakia

Our IT firms in Slovakia offer 24/7 support plans and dedicated teams to help you right away. No matter how awesome your in-house team might be, they will take a break, go on holidays or be otherwise unavailable. In-house IT is prone to extensive disruptions, while one of the advantages of outsourcing is guaranteed uptime. Many IT companies will guarantee smooth operations and their professional reputation hinged on that promise.
Our IT experts know the ins and outs of business, but little else. Our IT support teams know business technology like no other and can apply their expertise right away. By investing in a dependable outsourced IT company like DALFAST, you are harnessing the collective technical experience of many top-tier specialists.
Our IT experts teams take into account saving cost for you from hardware expenses, software licenses, cloud service subscriptions, and maintenance costs. Our outsourced solutions more attractive. Price is not the main advantage of outsourcing to us, but it can be a deciding factor, especially if you are running on a tight budget. DALFAST will help you save tens of thousands of dollars or pounds each year and still deliver the best quality.
Our Outsourced IT services specialize in protecting against digital threats such as hacking. By keeping up with the most advanced security methods and tools, Our IT providers will safeguard your digital assets. Security is another aspect of cost-effectiveness. Your company needs the infrastructure to ensure adequate security compliance. Investing in cybersecurity reduces risks associated with data breaches, which can be extremely costly.
if you are planning to grow your company then you are in the right place, DALAFST will help you to scale up your IT support. This is costly and often impractical with in-house IT teams that are often fixed in size and scope. By investing outsourcing your services to us, we will leverage a readily scalable IT solution that will seamlessly expand to cover your needs as your business grows.
If you are already employing an IT expert for a different task in your business, you might want to consider their time and effort. By having key talent in your company spending time in IT support, you might be wasting their potential in doing other, more productive things. DALAFST will IT help you optimize your human resources, freeing your employees to do what they do best.
One final less obvious advantage of outsourcing is that of trust. DALFAST will help you build that trust. partnering with a trustworthy technical support and IT services partner like DALAFST, you gain a powerful and knowledgeable ally. Building a professional relationship with DALFAST will give you insight into how to best conduct your business in relation to IT, as well as access to a company that has seen many businesses such as yours.

IT Services We Support Our Customers In Slovakia

We provide one-stop professional IT services that meet your needs, it includes IT Consultation, IT Service Management, IT Outsourcing Services, IT Staffing & Recruitment Services to ensure high productivity and availability under professional care allowing you to grow and innovate

SERVICE MANAGEMENT

Our end-to-end services provide industry and technology expertise, solutions, frameworks and tooling to enable our clients to drive business agility, competitive advantage, transformation and cost efficiencies.

IT SUPPORT

We help small and medium sized firms take care of thier IT Support. We will optimize the efficiency of your IT systems and make sure you always use the latest tools

IT HELPDESK and CALL CENTER SERVICES

Get professional IT HelpDesk and Call Center services based on best practices to cover your business needs. We will take control on requests and issues of your employees or customers that don’t require deep technical expertise by providing: Basic Help Desk assistance, Call Center support, Inbound customer support. We are supporting online solutions 24/7

PROCESS IMPROVEMENT

We help you create intelligent workflows to transform your business processes. Learn how to combine deep expertise, exponential technologies and data to deliver greater value to customers and your enterprise. We can help you setup process improvement initiatives that can deliver substantial benefits to your organisation.

SERVICE IMPROVEMENT PLAN

The demands of every business are continuously changing. The need to constantly innovate is the only way to keep up. We will help identify Areas of Opportunities, identify Areas for Improvement and develop Action Plans to address them.We makes your work easy with our service improvement strategy, We help you work better by Transforming old and manual ways of managing improvement, When quality improve your business grow

IT STAFFING & RECRUITMENT SERVICES

We vow to hire the resources you need in the first month, 20 in a 3-month period, and 100 within a year. Our team provides individual support and delegates one account manager to work closely with your IT recruitment in Slovakia. Within one business day, we prepare several blind CVs for you to approve the required tech and soft skills of your future IT staff. Among all available IT talent, we send you CVs of verified programmers ready to consider your vacancy. You will be receiving weekly reports on our work with the number of processed CVs, conducted interviews, including further recommendations for your IT recruiting in Slovakia Relying on our rich experience in IT staffing services, we help adjust your vacancy to the Slovakia tech market to make it more attractive for local tech experts to decrease your cost per hire. Our IT recruitment team works as an IT staffing agency. They thoroughly check all CVs, request references, conduct your test assignment for candidates, or test their level of English.
Do you want to hire in Slovakia? Just leave us a message

OTHER SERVICES

We have extensive experience in other industries as well. Let us know your IT challenge, and we will work with you to provide a tailor-made solution

Why Choose Us

We provide IT Service Solutions that meet your needs

Efficient and Effective

We manage your IT Services more effectively, leading to better business outcomes.

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Deliver Better Customer Experiences

We take a more professional approach to service delivery, leading to improved customer satisfaction.

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Flexible and Motivated Workforce

We speak a common language, leading to more effective communication across the business leading to more customer wins.

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Dedicated teams

We build dedicated teams or use our in-house specialists

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Extended Team

Our IT specialists are part of your team. We speak fluent English

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Relationship and Client management

Your dedicated team will have our Local Project Management to address daily routines, time reporting, holidays and other matters and One of our client representative will be your main contact during our engagement

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75

CUSTOMERS

102

PROJECTS

1,064

HOURS OF SUPPORT

57

SATISFIED CUSTOMERS

Flexible Pricing

Get a quote from us today to manage your IT services REMOTELY.
Our Outsourcing service pricing model can flex to fit your needs. Options include:
A per-day or a monthly rate
Payments by results, based on agreed outcomes
Variable, commission-based fees
Contact us today and We’ll fix up a meeting at no cost with you.
We are your trusted partner. We have extensive experience in managing of IT projects. We constantly solve our clients' problems and help them use the most modern IT tools in the service of their successes.

Our Approach

We understand importance of IT Service Management

Our experts are willing to join you at any level for as long as you need.
We become an extended part of your team, sharing in your pressures, challenges and successes. We’re highly committed and deeply engaged. Your success matters to us. We adopt a five-step approach in Delivery IT Services

Definition

Let's define your need look how we can help. Our team provides individual support and delegates one account manager to work closely with your IT recruitment in Slovakia. Our HR and recruitment team will look for the best match candidates ready to join within weeks.

Recruitment

You should be involved in the process of creating your dedicated team. You are going to review our IT specialist's CV and tell us who you think fits best. We can also do it for you! We then start interviews and setup online tests for your convenience. After choosing the best fit, we are ready to start with our regular Outsourcing Frame Agreement

Onboarding

Your team is ready to start. We are setting up all the necessary accesses. You can choose if they should work on our equipment or should you send them yours? This as well goes to daily routine tools and accesses. Our usual onboarding starts with one up to three weeks onsite visit (optional), so our IT Experts can meet and chat with your team.

Outsourcing

DALFAST can, but doesn't have to be involved in your project development, However if you decide to manage your team remotely, we are going to support you with helping our IT expert be on time, motivated and ready for new tasks and you will have one month notice to reduce your team if needed.

Project Management

We are happy to help you manage your project by setting-up dedicated project manager who will be our local representative. Dedicated team assigned to your project will work towards defined KPI's and we are going to be responsible for keeping your deadlines and project results.

Contact Us Let's discuss in detail

We respect your privacy and will never share your information with any third party

Panska 39, Bratislava, Slovakia

support@dalfast.com

+421 940 376 654

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